New Batch of Natero Integrations Deliver More Context for CSMs

George Szundi  |  January, 2018

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Natero connects with a long list of popular business apps, and we're excited to announce our newest batch of direct integrations!

Google Calendar, TeamSupport, FreshBooks, and Pendo are the latest sources of customer data for our ever-expanding Customer Success platform.

Google Calendar

Google Calendar

If you use Gmail for work, then you likely rely on Google Calendar to manage your busy schedule as well.

Our Google Calendar integration automatically syncs customer meetings to Natero's centralized Communication Center. Now CSMs can see their customer meetings alongside other customer interactions like email, chat, support tickets, and more.

TeamSupport

TeamSupport

TeamSupport is a flexible and easy to use customer support management and help desk application built for Business-to-Business (B2B).

Our TeamSupport integration allows CSMs to view, analyze, and track support tickets related to their accounts, as well as include support metrics in customer health scores and proactive alerts.

FreshBooks

FreshBooks

FreshBooks is online business accounting software that offers easy to use billing, expense organization and time tracking for small business.

Our FreshBooks integration enables CSMs to view customer billing information and incorporate overdue payments as part of their customer health scores and alerts.

Pendo

Pendo

Pendo is a product experience platform that helps product teams deliver software that users love.

Our Pendo integration syncs product usage collected by Pendo to Natero, where it can be used to monitor customer activity, impact customer health scores, and trigger early warning alerts.

Natero is used by exceptional Customer Success teams in B2B SaaS. LEARN MORE