Have you heard the big news? Natero is joining Freshworks!
This marks the next chapter in Natero's journey, and we couldn't have done it without the support of our amazing users.
Freshworks is one of the fastest growing SaaS companies in the world, and we can't wait to bring data-driven Customer Success Management to modern businesses like never before!
"Customer engagement should not stop with just marketing, sales, and support. Today, every business needs to invest in proactively managing customers."
This acquisition makes Freshworks the industry's first customer engagement platform that unifies Marketing, Sales, Support, and Customer Success to seamlessly connect every customer touchpoint — from the first web visit to latest invoice.
"The addition of the Natero Customer Success Suite enables businesses to understand their customers better, offer personalized and differentiated service, and turn them into passionate advocates and customers for life."
Our team is thrilled to join the Freshworks family and excited to deliver a new level of innovation for Customer Success teams everywhere!
Check out the coverage on TechCrunch and read the official announcement: Freshworks Acquires Natero, a Leader in Customer Success Cloud Software.